Identify Resource Qualification Requirements (one time process)

 

Determine what is required for all resources to be successful.

• • Job Description (expectations)
• • Required/Desired Skills (process, technical, business, soft)
• • Processes (RUP, AGILE, Six Sigma, Custom)
• • Level/Years of Experience Required/Desired
• • Environment (tools, technology, languages)
• • Business/Package (Verticals and/or software packages)

Create Collaborative Processes (one time process)

 

Create the Screening and Selection process and documents that validate a candidate’s skills and ensure those skills exceed customer expectations

• • Interview Questionnaire
• • Required/Desired Skills (process, technical, business, soft)
• • Processes (RUP, AGILE, Six Sigma, Custom)
• • Identify applicable tests (quizonline, etc.) and acceptable results
• • Customizable by Region, Location, Dept, etc

Resource Screening and Selection Process

 

Execute Screening and Selection Processes

• • Interviews (phone, face to face)
• • Review Resume
• • Complete Interview Questionnaire
• • Review Test results and Validate Certifications
• • Review Best Candidates with Customer
• • Select Resource and Obtain Client acceptance
• • Repeated until all resources have been accepted

Orientation

 

Provide information/documentation before the assignment begins

• • Expectations (Customer and NextGen)
• • Customer/Site Specific info
• • Process
• • Technologies/tools
• • Challenges
• • Time Reporting and Approval
• • Repeated for every resource selected

On-Boarding and Training

 

Provide information to enable the resource to be effective ASAP

• • Customer Contacts
• • On-Site Customer specific training
• • Environment Set-up (first day/week check lists)
• • Site Overview
• • Repeated every time a resource starts an assignment

Resource and Customer Support

 

Project Services organizes activities to assist resources once onsite

• • Mentoring/Networking with similar resources
• • Oversight by other NG Consultants
• • Brown Bag / Lunch-n-Learn Meetings
• • Incorporate Lessons Learned into Screening, Selection, Orientation and   On-Boarding/Training    processes
• • On-Going activity